Returns & FAQ
We want you to love what you order, and quality is guaranteed. If your item arrives with a print error, a visible quality issue, or damage from shipping, we'll replace or refund it. Just send clear photos of the item on a flat, well-lit surface through our contact form, and we'll make it right.
Most items are made to order just for you, so we don't accept general returns or returns for sizing. Hand-printed and ready-to-ship items are final sale unless they arrive damaged.
Please read below for more details:
Production & Shipping
Most items are made to order. Production takes 3 to 5 business days, and then your order ships. US orders usually arrive within 7 to 10 days of ordering, and international orders usually arrive 2 to 4 weeks after production. Production can take longer during the holidays, so please order early.
Hand-printed artwork and other items labeled "ready to ship" are packed and shipped by me within 5 business days. Because each print is made by hand, small variations in ink and texture are part of the process and not a defect.
Cancellations
Product Orders Cancellation Policy
Most of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please contact us with these details via our contact form.
Refunds Policies
Product Orders Refund Policy
Because most products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. If your order includes any international shipments, you’ll see either a pre-collected duty amount or a notice about potential import fees at checkout, depending on your location and the items ordered. You are responsible for any applicable import duties or fees, whether collected at checkout or upon delivery. For more information regarding your country’s customs policies, please contact your local customs office.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Questions about hand-printed and ready-to-ship items are handled by me directly. Privacy Policy Terms of Service.